1. Who We Are
MCAFE.store (“we,” “us”) is committed to protecting your privacy. This policy explains how we handle your personal information in compliance with UK GDPR and Data Protection Act 2018.
Contact: enquire@mcafe.store
2. Information We Collect
When you shop with us:
- Name, email, phone, billing and shipping addresses
- Payment information (processed securely by our payment provider)
- Order history and preferences
When you visit our website:
- IP address, browser type, pages visited
- Cookies for site functionality and analytics
3. How We Use Your Information
- Process orders and provide customer service
- Send important updates about your orders
- Improve our website and prevent fraud
- Marketing emails (only with your consent – you can unsubscribe anytime)
- Comply with legal requirements (tax, consumer protection)
4. Sharing Your Information
We only share your data with:
- Payment processors (Stripe, PayPal, etc.)
- Delivery companies to ship your orders
- Essential service providers (hosting, email services)
- Legal authorities when required by law
We never sell your personal information to third parties.
5. Your Rights
Under UK GDPR, you can:
- Access your data – request a copy of information we hold
- Correct inaccurate information
- Delete your data (in certain circumstances)
- Object to marketing or data processing
- Withdraw consent at any time
Contact us at enquire@mcafe.store to exercise these rights.
6. Data Security & Retention
- We use encryption and secure systems to protect your data
- Order data kept for 7 years (legal requirement)
- Marketing data deleted when you unsubscribe or after 3 years of inactivity
- Account data deleted when you close your account
7. Cookies
We use essential cookies for website functionality and analytics cookies to improve our service. You can manage cookie preferences in your browser settings.
8. International Transfers
Some service providers may be outside the UK. We ensure your data is protected through approved transfer mechanisms.
9. Children’s Privacy
Our services are not for under-16s. We don’t knowingly collect children’s data.
10. Changes
We’ll notify you of any important changes to this policy via email or website notice.
11. Complaints
If you’re unhappy with how we handle your data, contact the ICO:
- Website: ico.org.uk
- Phone: 0303 123 1113
Contact Us
Questions about this policy? Email us at enquire@mcafe.store or visit MCAFE.store