Terms and Conditions
1. About Us
MCAFE.store is operated by MCAFE, registered in England.
Contact: enquire@mcafe.store
2. Using Our Website
By shopping with us, you agree to these terms. Prices are in GBP including VAT. We may change prices and product availability without notice.
3. Orders and Payment
- Orders subject to our acceptance
- Payment required at checkout via card or PayPal
- We may refuse orders or require credit checks for large purchases
- Order confirmation doesn’t guarantee acceptance
4. Your Consumer Rights
14-Day Cancellation:
- Cancel within 14 days of delivery for any reason
- Return items in original condition
- You pay return shipping (unless item is faulty)
- Refund within 14 days of receiving returns
Can’t Return:
- Perishable/food items
- Personalized products
- Items damaged by normal use
5. Delivery
UK: [X] working days standard, [X] express
International: [X] working days to [list countries]
Delivery costs shown at checkout. Contact us within 7 days if items don’t arrive.
6. Faulty Items
Report faults within 30 days. We’ll repair, replace, or refund faulty goods and cover return shipping.
7. Returns and Refunds
- Email [Returns Email] within 14 days
- Follow our return instructions
- Send items back within 14 days
- Refund to original payment method in 3-5 working days
8. Our Liability
- We’re fully liable for death/injury from our negligence
- Our liability for other issues is limited to what you paid
- We’re not liable for business losses or indirect damages
9. Your Responsibilities
- Keep account details secure
- Don’t use our site illegally
- Don’t hack or disrupt our systems
- Provide accurate information
10. Intellectual Property
Our website content is protected by copyright. You can browse for personal use only – no copying or commercial use without permission.
11. Data and Privacy
We handle your data according to our Privacy Policy. Using our site means you agree to our data practices.
12. Problems We Can’t Control
We’re not responsible for delays caused by natural disasters, strikes, postal issues, or technical problems beyond our control.
13. Disputes
Try First: Contact our customer service
Still Problems? Use EU dispute resolution: ec.europa.eu/consumers/odr
Legal Issues: Governed by [England and Wales/Scotland] law
14. Important Notes
- These terms don’t affect your legal consumer rights
- We may update these terms – continued use means acceptance
- If part of these terms is invalid, the rest still applies
- For consumer advice: citizensadvice.org.uk
15. Contact Us
Customer Service: enquire@mcafe.store
Returns: enquire@mcafe.store
Phone: [Phone Number]
Hours: [Business Hours]
Your statutory consumer rights are not affected by these terms.